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Getting Started
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Printing Methods
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Shipping & Delivery
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Returns & Refunds
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Contact & Support
How It Works
From idea to doorstep in three easy steps. Here's everything you need to know about ordering custom apparel from Thread Print.
Choose Your Product
Browse our catalogue of t-shirts, hoodies, polos, hats, bags, and more. Filter by style, brand, or color to find the perfect item. Not sure what works best? Our team can help you pick the right garment — whether for a corporate event, sports team, school fundraiser, or everyday merch.
Add Your Design
Use our online Design Studio to upload your artwork, add custom text, and position your design exactly where you want it. You can upload your own file (AI, EPS, PDF, PNG, or SVG) or build something from scratch. Our art team reviews every order before printing and will reach out if any adjustments are needed.
Place Your Order & We Handle the Rest
Select your sizes, review your order summary, choose a delivery date, and check out securely. You'll receive a digital proof for approval before we go to print. Once approved, we produce your order and ship it to your door — or you can pick up in store.
request_quoteNeed a Quote First?
All quotes are free with no obligation. Here are your options:
Online Price Calculator
Select a product and quantity in the Design Studio to see live pricing instantly — no login needed.
Live Chat
Click the chat icon on any page. Our team typically responds in under 5 minutes during business hours.
Call Us
Prefer to talk it through? Give us a call and we'll walk you through pricing, options, and turnaround times.
Email a Quote
Send us your product type, quantity, design, and needed-by date and we'll reply within one business day.
verifiedWhat Makes Thread Print Different
No Minimums
Order 1 or 1,000 — no minimum quantity required on most products.
Fast Turnaround
Standard orders ship in 7 business days. Rush and same-day options available.
Free Proof Review
Every order gets a digital proof reviewed by our art team before printing at no extra cost.
Satisfaction Guarantee
If your order arrives misprinted or defective, we'll reprint or refund — no hassle.
help_outlineFrequently Asked Questions
question_answerDo I need an account to place an order?
No account is required to get a quote or use the Design Studio. You'll need to provide a name and email at checkout so we can send your order confirmation and proof.
question_answerHow long does the whole process take?
Most standard orders are ready to ship within 7 business days from the time you approve your proof. Rush options (2–4 days) are available for an additional fee. Same-day printing is available for select products — contact us to check availability.
question_answerCan I order without a design?
Yes! If you have an idea but no artwork, our team can help. Contact us with a description of what you're looking for and we'll provide design assistance — free for most orders.
question_answerWhat printing methods do you offer?
We offer screen printing, direct-to-garment (DTG) printing, embroidery, and heat transfer / vinyl. The best method depends on your design, quantity, and product. See our Printing Methods section for a full comparison.
question_answerCan I mix sizes and colors in one order?
Absolutely. You can mix sizes freely within a single order at no extra charge. Mixing garment colors may affect pricing depending on the printing method.
Ready to get started?
Jump into the Design Studio or reach out — we're happy to help.

